[Elecraft] WHAT GREAT SERVICE

[Paul VanOveren]

Sent an email Wed evening to the Parts dept @ elecraft, had one of the original RF concentric knobs on my K3, # 758, May of 2008 finally split open...Received a email Thursday am that Elecraft would send me replacements, NO CHARGE. They were shipped USPS on Thursday and I checked the tracking # and they will arrive today, Saturday in Michigan,  OUTSTANDING Service.  Thanks to Lisa and the gang @ Elecraft. Show me any manufacturer that could duplicate that kind of service..

NF8J
Paul