[Elecraft] email response from Elecraft

[David Gilbert]

If this isn't the proper forum for open discussion on the pros and cons 
of Elecraft products and service, what is?   eHam.net??? Just because 
one recent post was petulant doesn't mean that negative issues should be 
buried under the misguided guise of "good taste". I've bought several 
Elecraft products and I've been more than happy with each one of them, 
but the day that this reflector turns into nothing but a bunch of glad 
handing endorsements is the day I go elsewhere.

Besides, if you think staying in business with a broad product base is a 
guarantee of good customer service you've lived a pretty sheltered 
existence.

Dave  AB7E


On 8/7/2012 7:14 AM, nr4c wrote:
> I personnaly don't think this is the forum for complaints about the
> company or it's policies.  If you have a problem with customer service,
> orders, or support, you need to email Wayne, Eric or Lisa.  They will
> help you solve your problem.  Sharing their/your "dirty laundry" with
> current, past and potential customers is not in good taste.  It there
> were a systemic problem with support or service, the company would not
> be doing business this long with the vast array of products available
> that Elecraft offers.
>
> ...bilkl  nr4c