[Elecraft] K3- support courtesy

C L Jonkers cljonkers at bellsouth.net
Tue Aug 7 12:11:12 EDT 2012


I've never had a failure of an Elecraft product. On the other hand construction 
questions, parts and software issues have consistently been handled promptly by 
the staff using Email on not so "critical" problems or by phone on more 
immediate ones. 

They never whined or complained about a mistake of mine taking up their busy 
time. A harried staffer did apologize for misunderstanding an issue once.

Meanwhile, Elecraft radios outperform everything else I've ever had in my shack. 
Great products, great service, outstanding personnel. 

73,
Neil  NJ6L  


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