[Elecraft] Unhappy With Your KX3?

[Frank Precissi]

On Fri, Aug 3, 2012 at 7:34 PM, Kevin Kleinfelter <kevin at kleinfelter.com>wrote:

>
> I'm looking to discover regrets before I drop $1300-$1500 on a recreational
> purchase (i.e. a new toy).  I'm not looking to demonstrate that some radio
> is better or worse than the KX3.  (I'd have to define a specific goal, in
> order for better/worse to be meaningful.)
>
>
I'm in the same boat as you are, and are looking to replace both my FT-817
and my IC-746pro.  Heres what sold me on the KX3 and soon the K3 just by
reading this, the KX3 and K3 yahoo groups.

1. The owner (one of) of the company expressed concerns for someone who had
issues with a product that he sold.

2. The staff actively monitor the mailing-lists and not only help people
out by explaining what goes on behind the curtain (like with the ATU), but
help evolve the product to what WE want vs what THEY want.

When it comes down to the brass tacks (having my IC-746pro sent back to
have the VFO encoder replaced not once, but twice and me footing the bill
both times), good customer service will keep me coming back.  So really,
you can spend a little less and have 'a radio', or you can spend a little
more to have a radio with the backing of not only the company but a very
devout following as well.

Just my 0.02,

Frank
KG6EYC