[Elecraft] High Sierra in qst

[Steve Reed]

Larry and all,

I have a High Sierra HS-1800 Pro which has served me well over the years as
a "HOA-Buster".  I have it mounted on a pipe in a bucket of cement in my
back yard, with the radials spread out.  Works great.  Like you, I've done
the maintenance and replaced the springs a couple of times.  However -- the
antenna is supposed to work on 6 meters with the whip removed, and I've
never been able to get that working -- the SWR is just out of sight.  I
contacted High Sierra by email and phone about that and a couple of other
minor issues and, regrettably, I have to agree with you on the customer
service side of things.  The best I was ever able to get out of them was
"it should work", and "you must be doing something wrong".  I gave up and
the matter was never resolved.

However, the antenna otherwise continues to work well and still serves its
purposes today.

I generally give most companies the benefit of the doubt so I've never made
a big deal over this.  But, in retrospect and after reading your posting,
I've gotta agree.

Steve, AI7AZ
Vail, AZ

On Wed, Apr 25, 2012 at 2:13 PM, Larry Libsch <llibsch at bellsouth.net> wrote:

> Eric, Group -
>
>         I own a High Sierra screwdriver antenna purchased in 2001 and
> used portable on the back of my RV all around the US and Canada. The
> antenna has needed several new contact springs, but has provided
> reliable service given regular maintenance. However, my experience with
> Jim and with High Sierra customer service has been consistently poor. No
> customer service by phone, emails unanswered. I have found Jim to be
> arrogant, offensive and unhelpful. This is a strong statement, but it
> accurately reflects my experience. My unit has served me well but I
> would not consider buying another antenna from this company.
>
>
>
>                                                         K4KGG,   Larry
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