[Elecraft] This really bugs me

[WILLIS COOKE]

You can argue about how much it should cost to ship a small item, but only on 
the Elecraft Reflector will a complaint get a response from a company principle 
within hours to look into the situation.  I have had responses from other 
companies when I asked for an explanation or remedy that were not so positive.  
Thank you Eric, Wayne and others at Elecraft for being a pleasure to deal with 
even when the problem is not so pleasant.
 Willis 'Cookie' Cooke 
K5EWJ & Trustee N5BPS, USS Cavalla, USS Stewart 




________________________________
From: Bill Tippett <btippett at alum.mit.edu>
To: elecraft at mailman.qth.net
Sent: Thu, May 26, 2011 6:04:38 AM
Subject: Re: [Elecraft] This really bugs me

W3FPR wrote:

> There are other considerations to choosing either 1st class mail or
Priority Mail.  One of which is the thickness of the package.  I am
certain the AF1 will not qualify for the 1/4 inch thickness limit.  That
is a post office limit, and has nothing to do with Elecraft.  If the
extra cost of a thick package sent first class exceeds the priority mail
rate, then nothing is to be gained by shipping 1st class.

        There is NOT a 1/4" thickness limit on all First Class Mail.
That applies only to a **letter**.  You can send **packages** via
First Class as long as the weight is 13 ounces or less and the combined
length and girth is <108 inches.

http://www.usps.com/prices/first-class-mail-prices.htm  (see packages)

        In my experience Elecraft generally has the lowest shipping
costs of almost anyone and I'm often shocked how fast USPS First Class
packages make the trip from California.

73,  Bill  W4ZV

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