[Elecraft] Heads up on returns via USPS

[ai6ii]

Just a heads up about the returning a K3 or KPA500 for repair service - the
instructions contained in the RSA letter Elecraft sent me for packing and
shipping state "Ship to: Elecraft , Inc. PO Box 69. Aptos CA 95001-0069 (if
shipping via Postal Service) or Elecraft, Inc  125 Westridge Dr.,
Watsonville CA 95076 ( if shipping UPS or Fedex.)"

 

That apparently is no longer true. In the ongoing saga of KPA500 SN 26 that
just didn't want to work, I send it back USPS priority mail on Tuesday to
the PO BOX in Aptos as the instructions directed. This worked the first time
I sent it back, two weeks earlier. This time Murphy was waiting to belay me
at the post office. First it took three days, not the advertised two for
USPS to get it to Altos, and secondly, Elecraft does not really expect
shipments to go there.

 

To his credit, on Friday near 5 pm, I got a call from Dale at Elecraft
asking where my amp was. I had sent him email on Tuesday to say it would
arrive on Thursday. I looked up the tracking number and told Dale USPS had
'attempted delivery' and 'left a notice' Friday morning. Dale told me they
do not use the Altos PO Box for returns and that it would be Monday before
they could pick the amp. I am sure he was as miffed as I was because it
sounded like they were very anxious to have a look at it.

 

So the heads up to all is to send your packages to the Watsonville street
address even if it sent UPSP.

 

..mike AI6II