[Elecraft] P3SVGA - Coming soon

[Phil Hystad]

Yes, "design disaster" is not a fitting or justified complaint.  It would be better to say that it was one person's view of a "marketing disaster" -- that is, building a product that works perfectly but it is not what the "market" wants.

In this case, I would say that it was not a marketing disaster either but one of misunderstanding on the part of the complainer about the "product".

Reminds me of a little story.  Back in 1970 I worked in the billing office of a Volkswagen dealership.  My job was to total up the repair bills based on the things that the shop did to repair a car.  The paper work of course included the customer's complaint.  I laughed out loud when I processed one bill for the repair of a brand new, VW Bug.  The customer complained of "noise".  The bill was zero -- no charge because nothing done.  The shop foreman had written on the paperwork a message to the customer "If you want a quiet car, buy a Ford LTD".  And, as a good employee of the company, I did not edit or censure that comment but left it for the customer to read.


On Dec 18, 2011, at 8:26 AM, amsctalx at comcast.net wrote:

> "Design disaster" implies that it doesn't do what it was intended to do; it was obvious from the onset that this was an "HD" display adapter for the P3. This shouldn't be a big surprise, as the P3 is a self-contained panadapter and not a PC interface. 
> 
> You might not be interested in it, but that in and of itself does make it a "disaster". 
> 
> 
> Mike Alexander - N8MSA 
> 
> amsctalx at comcast.net 
> 
> ----- Original Message -----
> From: "John Ragle" <tpcj1r03 at crocker.com> 
> To: "Jim McDonald" <jim at n7us.net>, "elecraft" <elecraft at mailman.qth.net> 
> Sent: Sunday, December 18, 2011 10:33:32 AM 
> Subject: Re: [Elecraft] P3SVGA - Coming soon 
> 
> Based on 2 responses to my query about the P3 display, I would have to 
> say this is an absolute design disaster. It kills completely my interest 
> in the product. I had envisioned a hardware card that would communicate 
> with software running on the PC, not something that required a dedicated 
> monitor. I think the product needs some serious re-thinking. 
> 
> John Ragle -- W1ZI 
> 
> ===== 
> 
> On 12/18/2011 8:28 AM, Bruce Beford wrote: 
> 
> "Hi, John, the P3SVGA has it's own output connector, to connect directly 
> to a monitor. It will not share the display with anything else, like 
> your PC (unless some external hardware is used to accomplish this). It 
> is designed to use it's own dedicated monitor. (In other words, filling 
> the entire screen). 73, Bruce, N1RX" 
> 
> On 12/18/2011 9:09 AM, Jim McDonald wrote: 
> 
> "John, My understanding is that, similar to the Yaesu DMU-2000, this is 
> not a computer application that uses a window. It requires a dedicated 
> monitor or one that can be switch between the P3 and a computer using a 
> switch in the monitor." 
> 
> 
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