[Elecraft] mod kits and parts

[Jim Brown]

  In my experience, not even close.  When's the last time you had any 
communication with a design engineer at Ten Tec?  I've read the Ten Tec 
email list (on contesting.com) for at least seven years, and the ONLY 
communication from Ten Tec are emails 3-4 times a year to sell used 
inventory. They come from a no-reply address, and I've never seen any 
indication that anyone from Ten Tec reads that list.  Every time there's 
new firmware for the Orion, there is a flurry of emails reporting bugs. 
And a conversation with their service manager could hardly be described 
as a positive experience.

73, Jim K9YC

On 10/19/2010 10:45 AM, roncasa wrote:
>> Name another ham radio manufacturer, and AMERICAN to boot, so
>> accommodating, responsive and user friendly to the consumer as the gals
>> and guys at Elecraft.
> Ten Tec
>
>