[Elecraft] K3 Repair

[Jack Brabham]

  I agree that a posted repair queue length figure would probably 
eliminate a lot of angst by setting reasonable expectations.   Probably 
eliminate a lot of phone calls to Elecraft  as well.   A weekly 
prognostication would be more than adequate for my purposes.

Another thing that could use a little work is the level of communication.

Last Friday I got a call from Elecraft stating that the symptoms (low 
SSB PO) had been confirmed, and that an EEINIT had resolved the problem. 
  My K3 was going to "soak" over the weekend and shipout Monday (last) 
if was still good.   I was glad to hear it was coming back but a bit 
curious as to why the first half a dozen or so times we did an EEINIT 
had not resolved the problem.

Now its a week later, I don't know if my K3 is back in the shop (as I 
suspect) or if it is has been shipped and I need to hang around to 
receive it...  I'm sure I could call and get an update but, being lazy, 
  I would rather just get a short simple email periodically while the 
RSA is open or anytime there is a status update.

73

Jack KZ5A

K3 #4165