[Elecraft] Re： K3 Repair

[Hector Padron]

Johny don't forget that for Elecraft their main goal is customer satisfaction and they made it with me and many others who have the skills to swap boards,its the best alternative that also expedite the radio repair.I am sure that any other foreign company do that.I wonder if TT would do it,73
 
AD4C

"If you see a woman handling a cell phone on her hands while she is driving,do please stay away from her.!!

--- On Fri, 7/2/10, Johnny Siu <vr2xmc at yahoo.com.hk> wrote:


From: Johnny Siu <vr2xmc at yahoo.com.hk>
Subject: Re： [Elecraft] K3 Repair
To: "Hector Padron" <ad4c2008 at yahoo.com>, n4zr at contesting.com
Cc: elecraft at mailman.qth.net
Date: Friday, July 2, 2010, 2:24 PM


Hello Hector,

I think it is Elecraft's competitive edge to accept replacement of damaged boards.  For other brands, I have to send the whole rig back for repair no matter how minor the repair work is.

Under very special circumstance and arrangement in the past, I once sent the PA module of my FTDX9000C back to Yaesu Japan for repair.  In that special occasion, I have to demonstrate to Yaesu Japan that I have the skill to isolate and dismantle the PA module.  99.9% of the time, Yaesu will simple request a return of the entire FTDX9000C for repair.

As an overseas user, it would be attractive to me if I could just get replacement boards instead of sending back the rig for repair.  Perhaps, we (Elecraft and us) should aim at that direction at first.

cheers,

Johnny VR2XMC



----- 郵件原件 ----
寄件人﹕ Hector Padron <ad4c2008 at yahoo.com>
收件人﹕ n4zr at contesting.com
副本(CC) elecraft at mailman.qth.net
傳送日期﹕ 2010/7/2 (五) 7:58:12 PM
主題： Re: [Elecraft] K3 Repair

WOW that is the best idea I have ever heard,so that way anyone will be able to see at the website  his radio on the list and know exactly when it will be at the bench for repair.
Good sugestion Pete.
 
AD4C
 


"If you see a woman handling a cell phone on her hands while she is driving,do please stay away from her.!!