[Elecraft] K3 Repair - suggestions

Bill Cotter n4lg at qx.net
Fri Jul 2 08:13:33 EDT 2010


Wayne & Eric,

Study TenTec. A model of outstanding customer service. Excellent 
communications, generous documentation on repairs, fast turn 
around, board exchange, fair prices. And, good radios. Basically, 
their reputation.

Another thought: Elecraft Repair Certification for those who are 
enterprising enough to offer service to others. Elecraft could 
manage the process and provide the pipeline needed to supply parts, 
data, etc.

73 es tnx Bill N4LG




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