[Elecraft] K3 Repair

[Lee Buller]

I must say it did take some time for them to get to my K3.  I sent it to Aptos around May 12th and got it back on June 30th.  Yes, that was quite a bit of  time, but I expected that because who knows what kind of back log they have.  They do not publish those stats.  I guess as I turned 60 this last month, I've learn patiences (finally).  

As I said in my previous post, Dale Farmer was excellent.  There was not a lot of communication between Elecraft and myself...and I had to email Madelyn several times to see where I was in the process.  That can be frustrating, but again I exercised patience.  She was quite helpful.  

I would suggest to the folks at Elecraft to communicate better with repair customers.  They have my baby and I want it back!  Just good customer service...something they already do quite well.

Part of my patience was my K2/100.  Still works fine.

Lee - K0WA

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