[Elecraft] Disgrunteled Japanese

[Philippe Trottet]

Hum !   
Did Yaesu, Icom or Kenwood are sending their products straight on line and provide such attention to their customers ? 
One more reason to be confident with Elecraft, a proud US company !
Great part of the succes is quality of service and Elecraft is on the way to carve out a crupper to our usual providers.
They waked up my Ham spirit after too many decades using most of the "limousine" rigs available on the market.
It's time to move to "Nascar" rigs and challenge for the "piston cup ". 
Bst 73's & Happy New Year 
Philippe A65BI (F5LTB), ex-9Q1TB for the last exotic one.
K3#3616
By Hams, for Hams, what else !  

>>> "Dick Williams" <k8ztt at mho.com> 04-01-2010 23:08 >>>
Has anybody tried to buy a Yaesu, Icom or Kenwood direct from Japan without
going thru their dealers in the states?

-----Original Message-----
From: elecraft-bounces at mailman.qth.net 
[mailto:elecraft-bounces at mailman.qth.net] On Behalf Of Don Wilhelm
Sent: Monday, January 04, 2010 9:49 AM
To: Tom Meier
Cc: elecraft at mailman.qth.net 
Subject: Re: [Elecraft] Disgrunteled Japanese

Tom,

If he buys direct from Elecraft, he will have Tech Support direct from 
Elecraft, so I would guess he does not know his facts.

He may not have access to tech support from the Japanese distributor, 
but that is a different statement.

73,
Don W3FPR

Tom Meier wrote:
> Was talking with a JA operator yesterday who said that Elecraft is getting
a
> very bad name in that country - not for their product, but because of a
> business decision to have everything go through an exclusive dealer for
both
> sales and service.  The problem (according to this operator) is that the
> exclusive dealer is jacking the price up by up to 50%.  Yes, it is true
that
> they can buy the product directly from Elecraft, but doing so puts you
> without access to any tech support.
>
> Don't know if this is the isolated case of a guy who doesn't have his
facts
> straight and likes to spread rumors.  We've got a few of them in this
> country also.  But thought I'd pass this along.
>
> 73 de Tom (K7ZZ)
>   
>
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