[Elecraft] Disgrunteled Japanese

[Duncan Carter]

Unless the situation has changed in Japan, it's customary or perhaps 
required to use a import/export company/agent for sales in Japan.  Some 
countries make it extremely difficult for individuals to import or 
export.  Although my company doesn't do any business in Japan, we do 
business in other countries where this situation applies.

Dunc, W5DC

Fumiaki Okushi wrote:
> Hi everyone, this is my first post.
>
> I also had a Japanese ham (in Japan) tell me the same story.
> I found on the order page on the Elecraft site the following line:
>
> "Note:  All Japan orders (except expatriate orders) must be placed through our distributor: EDC"
>
> This sounds to me like if you're Japanese living in Japan and ordering from Japan, you have to order through EDC.
>
> If you go to the EDC site today, the price for the K3/10 kit is listed as 268600 yen,
> which at today's exchange rate is approx $2900.
>
> Regards,
> Fumi Okushi/KB2KVV
>
>
> Don Wilhelm wrote:
>   
>> Tom,
>>
>> If he buys direct from Elecraft, he will have Tech Support direct from 
>> Elecraft, so I would guess he does not know his facts.
>>
>> He may not have access to tech support from the Japanese distributor, 
>> but that is a different statement.
>>
>> 73,
>> Don W3FPR
>>
>> Tom Meier wrote:
>>     
>>> Was talking with a JA operator yesterday who said that Elecraft is getting a
>>> very bad name in that country - not for their product, but because of a
>>> business decision to have everything go through an exclusive dealer for both
>>> sales and service.  The problem (according to this operator) is that the
>>> exclusive dealer is jacking the price up by up to 50%.  Yes, it is true that
>>> they can buy the product directly from Elecraft, but doing so puts you
>>> without access to any tech support.
>>>
>>> Don't know if this is the isolated case of a guy who doesn't have his facts
>>> straight and likes to spread rumors.  We've got a few of them in this
>>> country also.  But thought I'd pass this along.
>>>
>>> 73 de Tom (K7ZZ)
>>>   
>>>
>>>       
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