[Elecraft] Disgrunteled Japanese

[Don Wilhelm]

Tom,

If he buys direct from Elecraft, he will have Tech Support direct from 
Elecraft, so I would guess he does not know his facts.

He may not have access to tech support from the Japanese distributor, 
but that is a different statement.

73,
Don W3FPR

Tom Meier wrote:
> Was talking with a JA operator yesterday who said that Elecraft is getting a
> very bad name in that country - not for their product, but because of a
> business decision to have everything go through an exclusive dealer for both
> sales and service.  The problem (according to this operator) is that the
> exclusive dealer is jacking the price up by up to 50%.  Yes, it is true that
> they can buy the product directly from Elecraft, but doing so puts you
> without access to any tech support.
>
> Don't know if this is the isolated case of a guy who doesn't have his facts
> straight and likes to spread rumors.  We've got a few of them in this
> country also.  But thought I'd pass this along.
>
> 73 de Tom (K7ZZ)
>   
>