[Elecraft] Elecraft P3 panadapter at the Orlando Hamcation

[Brett Howard]

Hell Yaesu has a great website with lots of information.  Try giving
them a call and getting them to help you debug an issue!  Try emailing
a designer!  If you think Microsoft and HP provides excellent support
of their products you have a low standard.

As far as your K3 arriving later than you thought it would its not
like you were forced into waiting for it.  If you wanted your money
back you'd have been handed all of your payment in full no questions
asked.  EVERYONE who ordered a K3 that early KNEW that it was going to
take a long time.  Mine took around 10 months to get from the time
that I ordered it.  I knew it was going to take that long and hell
they didn't even take my money until they shipped it.

The K3 was sold just in time and it was plenty ready as far as
hardware goes.  The list of changes in the radio as far as hardware
are quite small.  The changes are minor tweaks for the most part as
well!  Heck some of them are even improvements that add features that
no one was even expecting (like the high RF protection mod).

For someone who complains so much about the products you sure hang out
here a lot.  If they were as bad as you like to let on one would think
you'd have gone somewhere else.  I feel the fact that you stick around
and keep complaining undeniable proof that Elecraft does it better
than anyone else.  That fact that you voted with your money and own
their products solidify it even further.

I only feel the need to call you out on it because someone else coming
into this area who's not used to hearing you complain might get the
wrong idea and think that there is actually a problem with the way
Elecraft does business!  When really its just that you like to get
your gripes heard early and often.

~Brett (KC7OTG)

On Sat, Feb 13, 2010 at 7:38 PM, S Sacco <nn4x.steve at gmail.com> wrote:
> Brett -
>
> While we're thinking about stuff...where do you suppose most of the
> components inside the P3 were manufactured?
>
> Regarding support...I don't know...HP (hardware) and Microsoft (OS)
> seem to have pretty large websites with lots of information on
> them...and plenty of updates...especially Microsoft security patches
> that they so like to dump on us every few Tuesdays.  :-)
>
> Yeah, Elecraft support is excellent, but the flip side is that the
> company has a tendency to sell products that are not quite ready yet.
> I know; my first K3 was delivered 9 months after it was first
> promised.
>
>
>
> On Sat, Feb 13, 2010 at 7:43 PM, Brett Howard <brett at livecomputers.com> wrote:
>> All of that equipment was made by teams of Chinese people who are paid
>> very poorly and aren't treated all that well either.  The P3 is a labor
>> of love put together by a select few engineers.  Its probably built by
>> people in California with health coverage, life insurance, and a decent
>> living wage...
>>
>> Not to mention that Elecraft provides excellent support beyond that of
>> the sale!  You're not going to get that from the company that made that
>> computer.  You're not going to be informed of hardware modifications and
>> upgrades that will improve your system with well done step by step
>> documentation written up on how to perform the mods.  Not to mention
>> that they'll even kit the parts to you if you can't find them on your
>> own.  You get more than just the hardware for your 700 bucks!
>>
>> Just something to think about!  Personally I see it as a little high but
>> still yet very fair!
>>
>> ~Brett (KC7OTG)
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