[Elecraft] New feature Documentation in presentation format

[goldtr8 at charter.net]

I suspect producing these things inhouse based on helpdesk calls would 
pay for itself quickly.  I bet there are many issues that they get calls 
for that could be eleminated with these items.

For example just the zero beating to calibrate the unit at startup.  The 
amount of time spent on the phone with me to get it done would have been 
eleminated and I bet the same phone call takes place many times.


Or the NR stuff from a discussion with the helpline I learned that 
settings 1 thru 4 are designed for CW and the 5 thru 8 mixed mode 
settings are for phone.  I never read this in the manuals.   Again I had 
called in because I was having setup issues.

These are two simple examples.

I would love to see a video on how to set up the system to listen on one 
frequency and broadcast on another due to a split from a DX station, I 
still have not figured it out.  I accidently had it working once but I 
am unable to duplicate it.

Thx
kd8nnu


On Wed, Dec 8, 2010 at 9:42 AM, Dave Perry wrote:

> I like the idea of webinars.  They are used a lot in my industry. 
> They tend to be on a specific topic and last 1 hour.  Elecraft could 
> charge a small fee to cover costs.  If you cannot make a specific 
> webinar, then they are usually available after the fact via DVD for a 
> small fee as well.
>
> I would also like to suggest a series of online video tutorials on 
> each feature within the K3.  I have seen this done very successfully 
> in the software industry.  Our POS software vendor has a whole series 
> of videos posted on its website that focus on how to use major 
> features within the software.  They tend to last  5 to 10 minutes -- 
> similar to what you might see on YouTube but are more professionally 
> produced.  Many integrate PowerPoint with video and audio 
> demonstrations.   They need to be professionally produced and have a 
> consistent format.  The topics could start out at the beginner level 
> and then progress to very advanced subjects -- such as how to adjust 
> AGC slope.  It would be great if the tutorials could hit every major 
> feature within the K3 and even be referenced throughout a newly 
> enhanced User Manual.
>
> I've had my K3 for a year and a half now and I am still learning how 
> to use many of the advanced features.  But that is what I love about 
> the K3.  You don't outgrow it within a month or two.  There is always 
> more to learn and discover -- plus new features like the P3 and APF.
>
> Webinars and video tutorials would really put the K3 out in front of 
> the other manufacturers!  Like I said, both are done a lot in my 
> industry.
>
> Dave, N4QS
>
> ----- Original Message ----- From: "Maarten van Rossum" 
> <pd2r.maarten at gmail.com>
> To: "David Cutter" <d.cutter at ntlworld.com>
> Cc: "eric manning" <eric.manning at engr.uvic.ca>; 
> <elecraft at mailman.qth.net>
> Sent: Wednesday, December 08, 2010 1:17 AM
> Subject: Re: [Elecraft] New feature Documentation in presentation 
> format
>
>
>> Webinar would be great! have followed a few from the PVRC and I think 
>> it
>> would be a great and interactive way to reach the masses.
>>
>> 73, Maarten
>>
>> 2010/12/8 David Cutter <d.cutter at ntlworld.com>
>>
>>> Perhaps a webinar?
>>>
>>> David
>>> G3UNA
>>>
>>>> "Buy a radio, attend a quarterly held two or three day class 
>>>> presented by
>>>> the designers on advanced topics?"
>>>>
>>>> IF this would be done, how about for those who don't live in 
>>>> California
>>> or
>>>> anyone who can't make the date, "tape" the presentation and sell 
>>>> the DVD
>>>> for
>>>> a reasonable price?  This could be done with most anything, new 
>>>> features,
>>>> etc, some could even be zipped and made available for download. 
>>>> Include
>>>> handouts on the DVD, etc.
>>>>
>>>> 73, de Jim KG0KP
>>>>>
>>>>
>>>>> Samuel E-F said:
>>>>>
>>>>> " Buy a radio, attend a quarterly held two or three day class 
>>>>> presented
>>>>> by the designers on advanced topics?
>>>>>
>>>
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