[Elecraft] Interesting Conversation about FT-5000 vs K3

[Vic K2VCO]

The Japanese companies do not necessarily provide parts or service for their 'obsolete' 
rigs for an extended time. I sent a 6-year-old Kenwood 2-meter rig to their 'official' 
service center and was told that they don't have parts anymore. I managed to fix it myself.

You can't count on extended support for anything electronic these days. Elecraft is an 
exception -- I know I could get support for my K2 if I needed it, and it is around 10 
years old!

On 12/1/2010 7:14 AM, Lee Buller wrote:

> So, after this long email explaining the conversation...  How do companies, like
> Elecraft, Y, K, I, and T, protect their customers in the future knowing that in
> 10 years things could have gone south or the principals might have "moved-on?"
> Or, like everything else in the world....you spin the wheel and take your
> chance.  No guarantees!


-- 
Vic, K2VCO
Fresno CA
http://www.qsl.net/k2vco/