[Elecraft] Great Customer Service, other company

[VE3NFK]

the address is   www.practicaltool.com   no  "s"

73

John VE3NFK



Alan Price-3 wrote:
> 
> 
> After many years dealing with Elecraft I have become used to superb
> customer service.  I have built more than 260 K2's, and I mean they have
> really gone overboard in support.  I just ordered a de-soldering tip from
> a
> 
> company, and through my error I received 6 tips!  I really needed only 2. 
> They not only asked that I return the other 4 tips, but they trusted me,
> and only charged my credit card with the 2.  They were always pleasant and
> really helpful.  I asked if they normally handled small orders, and they
> said no, but they were happy to do so.  There site is: 
> WWW.practicaltools.com
> 
> Take a look if you need some small tools or parts.
> 
>  
> 
> 73
> 
> Alan
> 
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