[Elecraft] Great Customer Service, other company

[Alan Price]

After many years dealing with Elecraft I have become used to superb customer service.  I have built more than 260 K2's, and I mean they have really gone overboard in support.  I just ordered a de-soldering tip from a

company, and through my error I received 6 tips!  I really needed only 2.  They not only asked that I return the other 4 tips, but they trusted me, and only charged my credit card with the 2.  They were always pleasant and really helpful.  I asked if they normally handled small orders, and they said no, but they were happy to do so.  There site is:  WWW.practicaltools.com

Take a look if you need some small tools or parts.

 

73

Alan

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