[Elecraft] Elecraft Sales service

[Radio Amateur N5GE]

On Tue, 17 Mar 2009 02:29:31 -0700 (PDT), "Julian, G4ILO"
<julian.g4ilo at gmail.com> wrote:

[snip]
>
>The incorrect information from the USPS website that they had tried to
>deliver the package yesterday, together with being led to believe you had
>used an incorrect shipping address, made me come to the conclusion that the
>delivery failure was due to mistakes made by Elecraft Sales. I am glad that
>was not the case and apologize to the individuals concerned, even though the
>information they provided me with was the sole reason I came to that
>conclusion.
>
>It remains true, in my opinion, that it is taking longer and costing more
>for us in Europe to order things from you. The shipping and tax collection
>costs are especially steep for smaller items. It may not be your fault, but
>it is nevertheless a discouragement to further purchases.

Perhaps it would be wise for you folks in Europe to complain to your
government(s) about the tax collection scheme they have burdened you
with.

 I am glad that you found that Elecraft was not responsible for your
pain and I do understand your frustration.

73,

Tom, N5GE