[Elecraft] K3 eHam review after 2+ years

Lyle Johnson kk7p at wavecable.com
Sun Jul 5 17:49:23 EDT 2009


Hello Julian!

> ...I'm sorry I upset some people by some of my criticisms,
> but I do believe that they - and the criticisms made by others - have helped
> make the K3 the radio it is today. And at this moment in time I'm very
> pleased to be a K3 owner.

If the only feedback we ever had was from satisfied customers telling us 
what the liked about their radio, product improvement would be less 
rapid and perhaps in directions that customer didn't want, but marketing 
people thought they did.

All we ask is that we be given the opportunity to understand complaints 
and problems along with a chance to correct things.  It often takes 
longer than we'd like, and frankly we've lost a few customers along the way.

But I think our products are better for having had the critical 
complaints. And it has certainly made our journey more... interesting :-)

Thank you for helping us improve the K3.

73,

Lyle KK7P

PS - Naturally, we also like the positive comments!  Sometimes they help 
during the Dark Times.



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