[Elecraft] Obtaining spares from Elecraft

[Mike Harris]

G'day,

If I post something to the UK it is usually delivered within five 
working days of departing VP8 (including a day in the air).  When I 
order anything from Elecraft it takes 2-3 weeks to arrive, always 
has done.  All my Elecraft stuff comes air letter post (expensive) 
because the US parcel services have no clue about the Falklands, at 
least in California they don't.  Other companies like LL Bean or 
Landsend manage perfectly well.  However, I must stress that in 2000 
Lisa went out of her way to try and sort it out, even contacting LL 
Bean.

So it looks like it's just the "system".

Regards,

Mike VP8NO
K2 #1400
K3 #345


----- Original Message ----- 
From: "Julian, G4ILO" <julian.g4ilo at gmail.com>
To: <elecraft at mailman.qth.net>
Sent: Friday, December 04, 2009 6:16 AM
Subject: [Elecraft] Obtaining spares from Elecraft


>
>
>
> AD6XY wrote:
>>
>>
>> All this is very interesting. It certainly demonstrates the need 
>> for the
>> continual product testing Elecraft undertake. Sending spares to 
>> remote
>> regions with poor postal services, e.g. the UK is an expensive 
>> and slow
>> business.
>>
>
> International post is slow, period, unless you are prepared to pay 
> FedEx
> prices. I recently ordered two Finger Dimples, one for my K2 and 
> one for the
> Griffin PowerMate remote tuning knob for the K3, and they took 4 
> weeks to
> arrive. It is definitely worse than 10 years ago when a part for 
> my K2 took
> just 4 days to get here.
>
> I don't know what the answer is short of a European distributor 
> that also
> carries spares and handles servicing.
>
> -----
> Julian, G4ILO. K2 #392  K3 #222.