[Elecraft] K3 Broken AF knob and bad service to get an replacement.

[Tord]

Hi Elecrafters! 
Must tell you!
Broken AF Knobs.And bad service to get a replacement.
Still same shit? very very bad "quality"? its happend again, broken in pieces.

Purchased a new factory built K3  03/18/2009.A week after I get it AF button  went to pieces. 
Ordered new and had to wait eight weeks for a new one. Now it is broken again,
in three pieces and how long should I wait to get a replacement this time? 
three months? 
Also unable to find Allen wrench 0.050" here!
This is really bad. really bad! 
Sorry to say.....My experience of Elecraft service is really bad. But its true.
73/ SM3ALR Tord 
 K3/100 #2926.