[Elecraft] OT: MFJ Quality Issues

[Phil Kane]

On 4/3/2009 11:00 AM, Bill Johnson wrote:

> I have had issue with MFJ in past years but not currently.

   My issues with MFJ have not been in the area of construction
   nearly as much as in the area of customer service.

   I had a power supply that quit all of a sudden a year past the
   warranty period.  I shipped it back there under a RMA of sorts
   and it just sat in their shop for several months.  I would call
   them as to the status and they would be rather evasive and
   finally said "we'll get around to it real soon now".  When
   "real soon now" came around they told me that it would cost
   more to repair it than to buy a new one.  I was able to bargain
   with them for a more reasonable price for a replacement but it
   wasn't easy.

   Another time I ordered a switchbox to interface both a mic and a
   TNC to the K2.  They dragged their heels on that one, claiming
   that they were waiting for a part from "somewhere", and when
   the switch box arrived months later it had intermittent problems
   at the rig connector until I was able to reinforce the cable
   end where the connector clamp (allegedly) held in in place.

   I've heard other hams refer to the company as "Mighty Fine
   Junk".  I won't go that far (their low-pass filter and dummy
   load are in service here with no problems) but Elecraft they
   aren't.

--  73 de K2ASP - Phil Kane
     Elecraft K2/100   s/n 5402