[Elecraft] Excellent Company!

[lew]

Yo,
    I'd like to publicly  thank Gary-AB7MY and Katie and Lisa for their 
excellent, accurate and prompt service regarding the resuscitation of  
my deaf K3 #1561.
The rig developed a problem that I couldn't diagnose or fix in spite of 
Gary's email tutelage.  I shipped the rig to him while the home office 
sent him an overlooked 250Hz filter in the sub-Rx. He rapidly fixed the 
rig, installed the filter and then fired the K3 back to me complete with 
a note detailing the 13 things he did while he had  it.   #1561 is back 
to me in time for this weekend's CW exercise and I don't think this 
level of service is normal for a "usual" radio company. # 1561 now hears 
back as well or better than its twin #1560.  Diversity Rx utilizing two 
identical linked receivers with 2 different antennae makes radio a much 
better game for me!
    I'm pleased to own a product of such a well run and responsive company.
     73 and I remain,
    Lew Sayre   W7EW/W7AT