[Elecraft] Very Dissatisfied With Elecraft Support

[Curt]

Jon,

I'm wondering if the trouble with your K1 on 20M is the 22 mHz premixer 
crystal is bad.  Symptom is the receiver is totally dead on 20 meters, but 
works fine on all other bands.  Gary Surrency at elecraft acknowledged to me 
that "We have seen some higher failures of the 22MHz premixer crystal that 
is used on the 20m band."  Mine failed after my K1-4 worked flawlessly for 
about a year.  Replacing the crystal solved the problem.  Contact Gary my 
email and ask for help.

73, Curt KB5JO