[Elecraft] Very Dissatisfied With Elecraft Support

[Ian J Maude]

Jon Perelstein wrote:
> I ordered a K1 based that “They all … have built-in test equipment to simplify alignment and
> testing” (from the Elecraft web site).  Now -- according to Elecraft support -- I have to source
> obsolete parts from China, buy drill equipment and copper bathroom pipe, and rip apart my
> television (or my computer) to cannibalize printed circuit boards.
>   
Hi Jon,
I can understand your frustration, however, if you have not got the 
skills as yet to build a simple diode probe ( you can solder the parts 
together, you don't actually need a board), you are probably nowhere 
near the stage of building a K1. Actually drills for circuit board are 
cents to buy and always useful. Do you not have a Dremel tool or similar?

Having said all that, you have one band working so something went right! 
Is there not a club near you or an 'elmer' who has test gear who could help?

You will get terrific support from Elecraft but they would expect you to 
have a basic skillset. If you cannot fix it yourself, I am sure the 
support team would sort it for you. There are also plenty of people on 
this reflector that would be willing to help should you ask for it.

73 Ian

-- 

Ian J Maude, G0VGS
SysOp GB7MBC DX Cluster
Member RSGB, GQRP
K2 #4044 |K3 #455