[Elecraft] What is up with this?

[Don Wilhelm]

This is a peculiar case for me.

I personally tried to help this individual with his K2 problems, and did 
not receive much input in return from the questions I posed to him.  As 
a result, I have little idea about the condition of the K2 he is 
attempting to sell, nor his reasons for selling it.

I do not know whether he asked for help from Elecraft Support or not - 
if he did, he did not mention it to me in several email exchanges.  
Perhaps he *does* interpret the Elecraft reflector as the support 
mechanism, but I can assure you that Elecraft does have an official 
support system (separate from this reflector) in place and is available 
via phone or email to support at elecraft.com (K3 questions should go to 
K3support at elecraft.com). 

73,
Don W3FPR

DW Holtman wrote:
> Hello,
>
> I had a ton of problems with two K2s and sent two or three a day for over a week to support at Elecraft. The response was usually within an hour or two. I always got thoughtful responses on where to go next to trouble-shoot my rigs. It was truly outstanding. Both of my rigs are up and running.
>
> The guy selling this rig on Ebay
>
> 260239487984
>
> claims Elecraft has no support??? Isn't this the same story as the person who was writing to the forum? Maybe he thought this forum is Elecraft technical support.
>
> Strange.
>
> Best,
> DW Holtman
> WB7SSN
>
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