[Elecraft] No reply from sales@elecraft.com ?

[G4ILO]

Bob VA3RKM wrote:
> 
>   In a way I was glad to hear that others were having problems with the
> sales dept. It thought is was just me! After 3 e-mails and 2 calls I still
> don't know what's up. I had no problems at all in the past. Bob VA3RKM
> 
I've had to send two reminders about my back-ordered filters. Both were
replied to by Lisa the next day (one reply sent on a Sunday.) However,
though they were promised to be sent yesterday or the day before I have had
no further communication to let me know they were actually sent. I don't
know whether to wait a few days and see if they turn up, or add to the email
overload.

I'm not blaming Lisa for this situation, because it's not her fault she is
apparently having to work 7 days a week, but it's another example of how
standards of customer communication have slipped...

-----
Julian, G4ILO  K3 s/n: 222 K2 s/n: 392
G4ILO's Shack: www.g4ilo.com
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