[Elecraft] High Accuracy TCXO

[S Sacco]

Hi Brett  -

I guess we'll just have to agree to disagree here.  I PAID for .5 ppm
capability, and it's not available to me.  Further, Elecraft continues
to advertise and sell it, but makes no effort to disclose that you
won't be getting everything you paid for.

It should be painfully obvious that there are two issues here - one is
that the firmware isn't available, and, the other the way Elecraft
choses to handle that problem.

I find their approach to be very disrespectful of their customers, and
it's apparently SOP for them.

Let's end this here, okay?  I think we've both stated our opinions
very well, and obviously each of us is steadfast in our position.

73,
Steve NN4X


On Tue, Mar 4, 2008 at 4:49 PM, Brett Howard <brett at livecomputers.com> wrote:
> I don't remember how or why but I knew that it wasn't done before you'd
>  mentioned being upset about it.  I wish I knew where it was that I'd learned
>  that but to me it was made very clear that this capability wasn't there yet.
>  Have you noted a difference between the 1ppm you have and the 0.5ppm that
>  they haven't released yet?
>
>  I'd hope that you realized that there were still some options that weren't
>  fully ready yet and that they were going to be coming in the near future.
>  This is a small piece of the pie and I'm willing to bet its something that
>  you don't even notice and probably don't even have the equipment (or at the
>  very least time) to test it.  I think I'd just not fret the numbers and just
>  enjoy the hobby...  I understand being upset that the feature isn't there
>  instantly but it's a pretty minor deal considering the cost that you paid
>  for the best receiver in the market right now isn't it?
>
>
>  -----Original Message-----
>  From: elecraft-bounces at mailman.qth.net
>  [mailto:elecraft-bounces at mailman.qth.net] On Behalf Of S Sacco
>
> Sent: Tuesday, March 04, 2008 11:37 AM
>  To: Elecraft Users
>  Subject: Re: [Elecraft] High Accuracy TCXO
>
>  Hi Brett -
>
>  Simply because they're advertising it with that capability (.5 ppm),
>  and generally figure that if something's being represented and sold
>  with certain capabilities, it should have same, and if it doesn't, it
>  should be disclosed at time of sale.
>
>  It's been a long time, but I'll guess that I imagined, back last June,
>  that it would be available by the time I took delivery.
>
>  Thanks & 73,
>
>  Steve NN4X
>
>
>
>  On 3/4/08, Brett Howard <brett at livecomputers.com> wrote:
>  > You do still get a 4ppm improvement so why wouldn't they take money for
>  the
>  > units?  Granted the software is supposed to help make a small extra
>  > improvement but I don't see any reason why this would prevent them from
>  > selling the higher accuracy TCXO.  Not sure why I think it may have been
>  > this list but I knew that that wasn't implemented yet.  Maybe it was a
>  > manual errata or something.
>
> >
>  > -----Original Message-----
>  > From: S Sacco [mailto:nn4x.steve at gmail.com]
>  > Sent: Tuesday, March 04, 2008 4:31 AM
>  > To: Brett Howard
>  > Cc: Elecraft Users
>  > Subject: Re: [Elecraft] High Accuracy TCXO
>  >
>
>
> > Brett -
>  >
>  > I'm not sure anyone knows the answer to your question: Elecraft still
>  > isn't shipping firmware to support the 1ppm TCXO...although they ARE
>  > happily taking our money for the units.  (I have one installed).
>  >
>  > 73,
>  > Steve NN4X
>  >
>  >
>  > On 3/4/08, Brett Howard <brett at livecomputers.com> wrote:
>  > > Does the higher accuracy TCXO result in lower phase noise?  If so in dB
>  > > how much lower would one expect out of a delta in 4 ppm and 4.5 ppm.
>  > > This is assuming the 4ppm which one will get with out implementation of
>  > > firmware correction and 4.5 ppm delta which one will obtain once this
>  > > feature is implemented in firmware.
>  > >
>  > > ~Brett (KC7OTG)
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