[Elecraft] Re: The Believers (OT)

[Gene Hall]

On 1/20/08, Mike Morrow <kk5f at earthlink.net> wrote:
> NN4X wrote:
>
> >Personally, I don't think so, and I'm voicing my opinion.
> >
>  (Snip)

Well said Mike ...

While I haven't yet ordered a K3, I intend to once
I finish a non-radio project I'm in the midst of and return to active
ham radio.

Having been an RF design engineer with several communications
companies I have experienced some of the multitude of things that can
go wrong after the design and prototyping are complete and you enter
production.  And that was before software entered the arena.

Based on the performance of my K2 and KX1 it is my firm belief that
the team at Elecraft will solve the problems that have surfaced and
get things back on track.

As a customer I would rather they delay further deliveries until they
get things right than ship radios with known problems.  For a short
time I worked for a company that would ship new systems with known
problems then work to solve the problems when the customers
complained.

As I understand it Elecraft is not charging the K3 customers until
shipment as they did with the K2 when it first came out.  They are
therefore taking all the risk of losing their customers to others
because of the delays rather than charging on order and having their
customers fund the extra work needed to solve the problems.

If we give them the time to fix it we will be the ultimate winners
because we will continue to have an American company making state of
the art ham radio equipment so we can enjoy our hobby.

                                              Gene ... W4TCO