[Elecraft] The Believers

G4ILO julian.g4ilo at gmail.com
Sun Jan 20 18:33:38 EST 2008



Charlotte & Bob Higgins wrote:
> 
> Seems to me that you are taking the rhetoric up a notch. When you start
> using words like misrepresentation you are charging Elecraft with
> unethical,
> possibly illegal acts. I think you need to turn it down a bit before
> things
> get out of hand.
> 
Hmm. I don't really want to throw more fuel on the fire, but if you forget
for a moment that Wayne and Eric are fellow hams and, as far as I can tell,
nice guys with no previous record of trying to cheat people, it's hard to
deny they are selling a product that does not, yet, do everything that is
advertised. It's difficult to imagine so many people condoning the situation
if the product was a car or a TV set instead of a radio.

I think Steve is right: there are two camps: the "believers" who are happy
to accept that things don't always go to plan, and whose previous experience
of Elecraft gives them the faith that what was promised will eventually be
delivered, and the "consumers" who saw a product announcement, thought "I
want that", placed their order and expected to receive what was advertised
or else exercise their right to complain about it.

It's perfectly OK for people to be believers, but I don't think that gives
them the right to criticize people who expected to get what was written in
black and white right from the start. In the end, though, the latter group
can always ask for their deposits back. I am not aware that Elecraft has
ever refused such a request, which perhaps shows they are not trying to do
anything illegal.

Still, I think the truth is at the moment, those of us who have a K3 have
what in software terms would be called a beta version, not a release
product. I can live with that, since after all it's only a hobby, and it's
still more fun to have a beta K3 to play with than not to have one at all.

Either Elecraft grossly underestimated the things that could go wrong and
the amount of work to be done to deliver the K3 as advertised, or they set
out to deliberately mislead people. Personally I think it's the former,
which is just bad luck for them, and for us. But it seems to be there are
only two choices: either you be patient and wait for it to all come right or
you take your money and spend it on something else.

-----
Julian, G4ILO  K3 s/n: 222 K2 s/n: 392
G4ILO's Shack: www.g4ilo.com
Zerobeat Ham Forums: www.zerobeat.net/smf
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