[Elecraft] K3 list?

[Ed Rodriguez]

Thanks God....
----- Original Message ----- 
From: <ab7r at cablespeed.com>
To: <elecraft at mailman.qth.net>; "'Fred ' (FL)" <ncsailors at yahoo.com>
Sent: Wednesday, September 26, 2007 11:42 AM
Subject: Re: [Elecraft] K3 list?


Please kill this before it starts!!!  This has been discussed time and time 
again.  Eric is busy with K3
stuff so I just wanted to step in here to cut down additional traffic that 
will serve no purpose.  This
reflector is the vehicle chosen by Elecraft for two-way communication for 
all their products.

-------------------------
73,
Greg - AB7R
Whidbey Island WA
NA-065

On Wed Sep 26 10:32 , "Fred (FL)"  sent:

>There are any number of good, modern FORUM Message
>Boards out there.  Most are "software free".  It
>just seems like REFLECTOR is a successful product
>of the past, way back in the ascii TTY RS-232C
>days of the 60's.  Many mature types (like me),
>had gotten very familiar with REFLECTOR, and
>say they love it.
>
>For some reason the principles of Elecraft, seem
>to believe Reflector is good enough for their
>customer base.  IMHO - I feel the opposite.  It
>is stressful and tuff to use, everything is
>serial and homogenized in nature.  And with
>all the K3 hoopla of late - posts of "help"
>for other Elecraft product problems - appear to be
>getting lost in the K3 chaff.  That is not
>good for excellent customer service.
>
>Especially for Elecraft Inc., although they
>advertise differently, they do not have
>a primary "Service Dept." per se - rather
>they rely on the "message board" and its
>questions & responses - to take care of
>a large portion of customer questions,
>problems, and complaints.  At one point
>when I inquired, in regards to sending back
>my K2 # 54xx, for a "good calibration, and
>checkout" - I was esentially discouraged
>and I recall told "No".
>
>So if anything, Elecraft Inc., needs a more
>modern easy-to-use Message Board FORUM, more
>than ever.  A retired EE's, Computer
>Engineer's recommendation - IMHO.
>
>A FORUM message board, similiar to the
>examples you gave - I feel, would serve the
>Elecraft customer base, and all the problems
>and product messages that continue on like
>the urinary tract - far better.  It is
>2007 afterall.
>
>Here's 2 more - used by service-intensive
>outfits:
>
>       http://forums.bateau2.com/
>
>       http://forum.pcmech.com/
>
>I do have a reputation, of loving the Elecraft
>Inc. product line, and also FORUMS!  :)
>
>Fred
>de N3CSY
>
>
>
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