[Elecraft] Customer responsiveness

Joe Subich, W4TV w4tv at subich.com
Mon Sep 24 13:35:30 EDT 2007


> As I recall, TT also basically told their customers that, "This is not
> a design flaw, this is how it is supposed to work." And further, even
> argued back about what was and what was not necessary for their
> customer's satisfaction.

Not only that ... TT do not learn from their mistakes.  The same fight
is being repeated over the Omni VII!  

Among other issues, most software and many interface hardware now 
implement PTT in CW.  Any radio that is unable to deal with PTT 
is a significant problem for the user who often does not understand 
why his new rig does not work properly since his previous rig worked 
fine. 

73, 

   ... Joe, W4TV 
 



More information about the Elecraft mailing list