[Elecraft] Eric and Wayne - K3 Email overload

[Eric Swartz - WA6HHQ, Elecraft]

Guys - Wayne and I are swamped by hundreds of direct emails with 
specific K3 questions. (Big surprise, eh? ;-) We are not going to be 
able to answer all emails directly, unless you want us to delay all 
release work on the k3 ;-) We will reply occasionally on the list, but 
to be honest that will also be sparse.

We are updating the K3 FAQ as time allows.  As Wayne mentioned, please 
send detailed questions to wayne at elecraft.com . You will -not- get a 
direct answer most of the time, but we are trying to read these as time 
permits and will add answers to the K3 FAQ page at:
http://www.elecraft.com/K3/K3FAQ.htm

And feel free to discuss the K3 among yourselves on the list. Also, 
watch the main K3 info pages on http://www.elecraft.com . We will add 
additional info, spec's etc. as time permits.

It's only a couple of weeks to Dayton. You can guess at the frenzy at 
Elecraft HQ. :-)

73, Eric   WA6HHQ  (sleepless in Aptos..)
----

DOUGLAS ZWIEBEL wrote:
> Well, there you have it.  Someone says, "I didn't get a response" and 
> BINGO!
> Not only a response, but a public one with an apology.
> Business axiom about Customer Service:
>
> 1.  The customer is always right
> 2.  When the customer is wrong, re-read #1
>
> Gotta love it.
> de Doug KR2Q