[Elecraft] Elecraft customer service: appreciate it!

[Don Wilhelm]

Larry,

I would not be concerned about the hardware from the first production 
run.  If the K2 stability can be any example, remember that the K2 did 
not have significant hardware changes to the receiver or transmitter 
chains.  There were a few enhancements, but my Field Test K2 has very 
little rework that is not present on my SN2100 K2 - both are upgraded to 
the current level.

In the firmware arena, I do expect changes as customer requests for 
added or changed functions are accommodated, but with the firmware being 
available as a download, those changes are easy to install.

As always, you can expect total commitment to customer support from 
Elecraft.

73,
Don W3FPR

Larry Phipps wrote:

> I may wait for the second production run, although that may be sold out 
> by the end of Dayton ;-) I'm guessing 200 for the first run, and maybe 
> as many as 1,000 for the second run. I would like to hear feedback 
> between those runs, but I don't think there will be time for much 
> feedback. My main concern would be hardware changes between runs on the 
> first few runs, and how they would be handled for early buyers. 
> Obviously firmware changes are no problem. As good as the K3 design 
> appears to be, there are always little running changes in a rollout.
> 
> 73,
> Larry N8LP