[Elecraft] Extended Warranty

Bill Tippett btippett at alum.mit.edu
Sun Jul 8 17:07:23 EDT 2007



AA4AK:
 >There is no use buying it until its been on the market
for at least two years, so that the vendor can get the
inevitable kinks out of both the product, and their
sales/support of it.

         This is just a reminder to all who pay
by credit card.  You're probably eligible for an
extended warranty under your credit card which
extend Elecraft's standard 1 year warranty to
2 years.  I've used this service a number of times
with various products and the claims process is
very simple and actually pleasant.  You'll need
your original invoice, credit card slip (if not
shown on the invoice) and a copy of Elecraft's
warranty (in the manual).  I would suggest you
staple the credit card slip and invoice into the
back of your manual for safe-keeping.

         With firmware updates, a 2-year warranty,
modular design and low shipping costs due to the
K3's low weight, I'm not concerned about ordering
early.  I did the same with my Orion and returned
it just before the end of the same 2-year warranty
for a minor problem with the display.  Ten-Tec
replaced the display, performed a complete
hardware update and returned my unit which was
exactly the same as a new one from the production
line (of course no return is even necessary for
firmware updates).  The credit card company paid
for the complete cost including shipping and I
had a 100% up-to-date unit at the end of 2 years.

         So...don't worry, be happy...and be
sure to save your credit card slip and invoice!

                                 73,  Bill  W4ZV

P.S.  The following is for MasterCard but Visa
(and others) have similar programs:

To get coverage:
 > You must purchase the new item entirely with your MasterCard card 
for yourself or to give
as a gift.
 > The item must have an original manufacturer's (or U.S. store 
brand) warranty of twelve (12)
months or less.
 > The original purchase does not have to be registered to receive 
this benefit.

The kind of coverage you receive:
 > Extended Warranty doubles the original warranty time period and 
duplicates the coverage of the
original manufacturer's (or U.S. store brand) warranty up to a 
maximum of twelve (12) months
on most items you purchase. For products with multiple warranty 
components, each warranty
time period will be duplicated up to a maximum of twelve (12) months.

http://www.mastercard.com/cardholderservices/guidetobenefits/pdf/gtb_smartshopper_2005.pdf 



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