[Elecraft] M0XDF: Re: What difference?

Eric Swartz - WA6HHQ, Elecraft eric at elecraft.com
Fri Aug 31 17:18:18 EDT 2007


I apologize again for any lack in prompt communications of our K3 
shipping status. We get over optimistic at times, and to be honest, some 
of the problems with suppliers cropped up just during the past week, 
while I was in Japan.

Yes, we're a relatively small Ham Radio company, and we are fielding a 
flood of inquiries and orders on the K3. I receive a large  number of 
personal K3 emails with very detailed questions every day that I can not 
directly answer. (We try to answer all the questions in our K3FAQ and 
via postings here.) Just to give you a feel for the email load here, I 
spend the first three hours of -every- morning at the keyboard 
corresponding with vendors, our engineers, manufacturing team,  field 
testers, sales group, magazines, customers etc. Email is a fantastic 
time saver, but the load is still quite high. Between my three computers 
(Office, Home, laptop) and Treo Phone/pda, I'm never far from email and 
phone calls. Life certainly isn't boring in Aptos! (My wife keeps 
reminding me of this..)

By the way, we've hired a number if new employees in engineering, 
manufacturing and admin to handle the increased business. We've got a 
great team, and we're working hard to get a quality K3 into your hands 
as quickly as possible. There certainly is the risk of additional 
delays, primarily from missing parts and vendor delays, but we are 
working hard to eliminate these as they crop up. (Our vendors have now 
learned that we work weekends too..)

As I mentioned in my status email, we will be posting weekly updates, on 
every Wednesday, until we ship. Hopefully that will keep everyone fully 
informed. Stay tuned!

73, Eric  WA6HHQ
--

P.S. Wearing my list moderator hat - Let's keep the discussion civil and 
please no snide remarks at one another.

Of course feel free to post any concerns about Elecraft. It is OK to be 
critical of us (we actually want to hear this). That's the only way we 
can find out about many problems and correct them.


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