[Elecraft] K1 missing parts - is this to be expected?

[Craig Rairdin]

Just spent my first hour with my K1 kit. Here's what I'm missing so far:
 
2 - Thermal insulator, TO220; for Q6, Q7 (RF BOARD)
1 - Acrylic display bezel; for LCD (Front Panel)
1- 2N7000 transistor, TO-92 plastic
 
I have two extra resistors.
 
That's just the "Packing Box Parts List" and the "Front Panel Board Parts
List".
 
I'll call in the AM for replacements, but holy cow. Does it get better? (I
hope!)
 
Who is "Christine" and how much did she have to drink before she packed my
kit? :-)
 
Craig
WB0GUU