[Dxbase] Joe is now QRT - GONE - I truly have had enough ...

Neal Campbell nealk3nc at me.com
Thu May 10 09:45:26 EDT 2012


Tim

Sorry I missed your email.

The license upgrade service is one that is free and I am happy to do as I have the time.

I spend a lot of time each day with DXB support. I know you do not hear of it on the list but I connect to and support many DXB users each week, almost every dat. Its nothing I expect glory from, it comes with the territory.

When I purchased this from Jack, DXB2007 was out with an established user base. Since then there has not been one single request for money from those people, only the ones who purchased a new DXB2007 license since then have provided any monetary renumeration to me since then.

I admit to prioritizing my day based on health issues first, revenue second and learning third. Never have hid that fact which means that I do not promise 24 hour turn around on license modifications (although the great majority do come within that).

Again, my apologies but I wanted to get my position clearly outlined so you can know how I deal with it.

73
Neal
On May 10, 2012, at 9:10 AM, KQ8M-1 wrote:

> Sorry to say but I am with Larry. Several days ago I sent an email to you,
> Neal, asking for a new license file as I needed my novice call added to
> export and do reports with and still have not heard a word. I understand
> your computer business is keeping you busy but then I am wondering if you
> should have taken on the DXBase development. Apparently you are too busy
> with your other endeavors which is your decision and no one is going to try
> to say you shouldn't but then to make the promises over and over tends to
> push people away.
> 
> Yes, I am presently searching for an alternative logging program that will
> serve my needs. I have found a couple.
> 
> I know I am a nobody but I just wanted to express my feelings on this
> matter.
> 
> 73,
> Tim Herrick, KQ8M
> Charter Member North Coast Contesters
> kq8m at kq8m.com
> 
> AR-Cluster V6 kq8m.no-ip.org
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> 
> -----Original Message-----
> From: dxbase-bounces at mailman.qth.net [mailto:dxbase-bounces at mailman.qth.net]
> On Behalf Of Larry E Price
> Sent: Thursday, May 10, 2012 8:11 AM
> To: 'Neal Campbell'; 'Giuseppe Giunta - IT9VDQ'; dxbase at mailman.qth.net
> Subject: Re: [Dxbase] Joe is now QRT - GONE - I truely have had enough ...
> 
> Neal - I only recall myself one other time that Joe retired and then
> returned and I know that was because of private problems in the health of a
> family member.  More than four years ago I 'predicted' on the reflector that
> the future of dxbase was questionable after Jack stopped having a sales
> booth at Dayton. Many of my colleagues here were outspokenly critical of my
> comments.  Then you rode in, bought the IP and everything was said to be
> rosy again.  
> 
> However, in the years that have gone by there has seemingly not been any
> progress, no booth at Dayton (although you said you were present 'working'
> another sales booth), no product development that we hams could see and
> except for the superior customer service offered by Joe not much activity:
> [like perhaps many others I once posted a problem I was having and was
> surprised by a personal telephone call from Joe to talk me through the
> solution, all at his expense].
> 
> So, like Joe (but without his intimate knowledge of the program), I too am
> probably gone because I simply don't have much confidence in the future of
> dxbase.
> 
> 73
> Larry
> W4RA
> 
>> -----Original Message-----
>> From: Neal Campbell [mailto:nealk3nc at me.com]
>> Sent: Thursday, May 10, 2012 7:39 AM
>> To: 'Giuseppe Giunta - IT9VDQ'; dxbase at mailman.qth.net
>> Subject: Re: [Dxbase] Joe is now QRT - GONE - I truely have had enough
>> ...
>> 
>> Guys,
>> 
>> I am indeed working on fixing the bug for CD Callbook lookups' bearing
>> calculation bug in the 2007 version.
>> 
>> Joe has a long history on this reflector and I think we can all thank
>> him for his help.
>> 
>> But, Joe also has a history of these announcements of leaving and
>> coming back (at least in my history with the list). I think this is the
>> third or fourth time. This incident that has caused Joe's latest "final
>> straw" was that some files he sent to be included in the new installer
>> were not included in the test version.
>> 
>> The first time Joe "left forever" was that I had changed my mind about
>> what version of Access would be the new format for the v10 database
>> format. I decided to use Access 2000's library as I heard enough
>> comments that people could not find Access '97 anymore. This egregious
>> decision resulted in Joe leaving for 6 months, I believe.
>> 
>> My usual response to these types of outbursts is to say nothing and I
>> probably should have taken my own advice this time, but when he sends
>> this type of note to the reflector it demands a response. This time is
>> my "final straw" with him.
>> 
>> I will remember Joe for the time he has helped me and try to forget the
>> times he hasn't but its time to move on and get back to work on version
>> 1.10. I have truly moved on.
>> 
>> 73
>> Neal
>> 
>> 
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