[Dxbase] More from Joe WA6AXE on offer of help

[Clark L. Stewart]

Joe,

      I have been using Team Viewer for about a month to help folks with 
various computer issues, many ham related.  I've used it to set up LoTW 
accounts and relieved a lot of stress doing that!  Last night I removed 
about 20 pieces of malware from a friend's computer who lives 1,200 
miles away from me.  I simply would never have been able to help him 
without Team Viewer.

      My take on what is the BEST advantage is that the User can sit 
back and watch the Helper manipulate his computer while talking to him 
on the phone.  The Helper can explain what he is doing and why he is 
doing that, while the User watches it being done in front of him.  This 
is a WONDERFUL Teaching Tool so that the User not only gets his problem 
fixed but he learns more about how to use the computer and/or the 
software at the same time.

      Plus, it knocks down the time the Helper has to spend working on 
the problem by as least an order of magnitude!  Fantastic program.

      I put a link on my web site so that Users can just download the 
Team Viewer client software directly from that link.  You could do the 
same if you want.  Instructions on how to do this are on the Team Viewer 
"Download" page (see link below) about 1/2 way down the page in the 
right-hand frame under the heading "Team Viewer Button."

http://www.teamviewer.com/en/download/index.aspx

      I was so pumped up the first day I used Team Viewer to help 
someone remotely, I couldn't get to sleep that night!


Clark, W8TN


On 9/1/2011 11:16 PM, Joe WA6AXE wrote:
> Pete,
>
> I think that for me -- the BEST advantage that this program provides to me -- is
> that even if the DXbase user is not that much of an expert on a computer -- as
> long as they can download the exe file (TeamViewerQS.exe) (in a zip file)
> and then simply extract the exe file and execute it --- this program simply
> lets me do my thing - without the DXbase user having to really do anything on
> their side ...
>
> I just can not say enough GOOD THINGS about the program !!!!!
>
> I just finished with another DXbase user and WOW -- it so GREAT .. and,
> it doesn't take hours of playing around and guessing on my part as to what
> the DXbase user IS LOOKING AT -- I can take it and run ...
>
> 73 Joe wa6axe
>
>
>> From: n4kwpete at centurylink.net
>> To: wa6axe at hotmail.com; dxbase at yahoogroups.com; dxbase at mailman.qth.net
>> Subject: Re: [Dxbase] More from Joe WA6AXE  on offer of help
>> Date: Thu, 1 Sep 2011 22:38:24 -0400
>>
>> Joe, That's great.  Some time ago I had a problem and I received an email
>> from Neal wanting my phone number in order to call me.  He told me about
>> Team Viewer and said I would have to download  Team viewer software on my
>> pc.  After I did that Neal took control of my PC and I watched him  go into
>> DXBase and in no time I watched my problem get fixed.  I could not believe
>> what I was seeing.  What a wonderful service that will provide to us DXBase
>> users.
>>
>> 73 Pete N4KW
>>
>>
>> ----- Original Message -----
>> From: "Joe WA6AXE"<wa6axe at hotmail.com>
>> To:<dxbase at yahoogroups.com>;<dxbase at mailman.qth.net>
>> Sent: Thursday, September 01, 2011 7:17 PM
>> Subject: [Dxbase] More from Joe WA6AXE on offer of help
>>
>>
>>> ALL:
>>>
>>> The Team Viewer program is really a true DREAM -- in that it allows me
>>> to SEE your computer screen - and, control your computer from my own
>>> QTH and computer ...
>>>
>>> I just got thru working with Bill KF8N -- and we were both amazed at how
>>> nice and fast it works -- allowing me to be able to HELP you with any
>>> problems.
>>>
>>> THIS offer goes for anyone / anywhere -- as a lot of times, I am UP LATE
>>> at
>>> night here in Texas -- and  in Asia/Australia it is just morning time ..
>>> or,
>>> really help for anyone in the world .. I am fully retired and can FLEX my
>>> sked accordingly ...
>>>
>>> If   YOU ARE NOT  "put off"    by the thought of someone else taking
>>> control
>>> of your computer for purposes of HELP YOU -- then this method of HELP
>>> is really the  "cat's-meow"  (I am not kidding here guys!!!)...
>>>
>>> 73 Joe wa6axe
>>>
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