[Dx4win] DX4WIN failed to start - Bug report is available - Need advice

[Mike Rhodes]

Have you turned off your computer completely (flip the switch on the 
power supply or pull the power cord)?

Mike / W8DN

On 5/14/2018 3:38 PM, Jerry N9AW wrote:
> Thank for the help Kostas.  Here's an update on what is happening.
>
> 1.  When I start DX4WIN, it starts but only with the Packet window and the
> DX Spots window.    The box pops up saying "An error occurred in the
> application" with the 3 options of continuing, restart or close.   As I
> press the continue button multiple times the QSO Window opens but it has an
> old QSO in it.   Another Error box pops up and says "A fatal error occurred
> reading the logfile".   The logfile is in Dropbox.  I can see it there with
> File Manager and open other files in Dropbox.   When I next press the
> Continue Application button DX4WIN logs on to my cluster node and displays
> spots.  At that point I can also click the OK button in the Error Box that
> is telling me A Fatal error occurred reading the logfile.   When I click
> that OK button I can access the QSO window which now has a recent QSO in
> it.   I can also access the FILE menu to try to open a log.
>
> I have several logfiles from different operations out on Dropbox.  When I
> try to open any of them I go back to the error window that says An error
> occurred in the application with the three options to continue, restart or
> close.
>
> About your questions.......
> 1.  I did press the Send Report button so hopefully Paul will get the file.
> 2.  Dropbox is working OK for all other applications that I checked today.
> Examples, MS Word, MS Excel, WSJT-X.
> 3.  I only started one instance of DX4WIN.
>
> I am guessing I should reinstall DX4WIN at this point.  What do you think?
>
> Thanks again for your help Kostas.  It is much appreciated.
>
> 73
> Jerry N9AW
>
>
> On Mon, May 14, 2018 at 6:06 AM, kostas sv1dpi <sv1dpi at otenet.gr> wrote:
>
>> You should send the bug report to Paul. This has already happened if you
>> pressed "send report " button.
>>
>> Did you try if dx4win works now? If yes there is no need to re-install.
>>
>> I have found 2 answers (until now) in the question "why happened?"
>>
>> 1. You save your file or backup in dropbox or in the cloud. Sometimes the
>> access in the cloud is too slow and dx4win gives a bug report.
>>
>> 2. Sometimes one more click or whatever (I don't know) dx4win tries to
>> open 2 instances. Dx4win stops this but it gives a bug report.
>>
>> 73 Kostas SV1DPI
>>
>> Στις 14/5/2018 08:11, ο Jerry N9AW έγραψε:
>>
>>> I tried to start DX4WIN this evening and it failed to start.  A box popped
>>> up saying  "An error occurred in the application" giving me three options
>>> which are continue application, restart application and close application.
>>>     It also indicates that a bug report is available.   That bug report is
>>> a
>>> text file in the DX4WIN file folder.
>>>
>>> I opened the bug report file and one line in it says that the Exception
>>> Class is  EInOutError  and that the Exception Message is as follows:
>>> Access violation at address 006BC143 in module 'dx4win.exe'. Read of
>>> address 00000000
>>>
>>> I can send the bug report file to Paul or ????.   PLEASE LET ME KNOW.
>>>
>>> I need some advice.  Is there a cure or should I reinstall dX4WIN  v9.03.
>>> I have my license key file saved and all of my logs are saved in the cloud
>>> so no problem there.
>>>
>>> 73
>>> Jerry N9AW
>>> ______________________________________________________________
>>> DX4WIN mailing list
>>> Home: http://mailman.qth.net/mailman/listinfo/dx4win
>>> Help: http://mailman.qth.net/mmfaq.htm
>>> Post: mailto:DX4WIN at mailman.qth.net
>>> Message delivered to sv1dpi at otenet.gr
>>>
>>> This list hosted by: http://www.qsl.net
>>> Please help support this email list: http://www.qsl.net/donate.html
>>>
>> ______________________________________________________________
>> DX4WIN mailing list
>> Home: http://mailman.qth.net/mailman/listinfo/dx4win
>> Help: http://mailman.qth.net/mmfaq.htm
>> Post: mailto:DX4WIN at mailman.qth.net
>> Message delivered to jerryn9aw at gmail.com
>>
>> This list hosted by: http://www.qsl.net
>> Please help support this email list: http://www.qsl.net/donate.html
> ______________________________________________________________
> DX4WIN mailing list
> Home: http://mailman.qth.net/mailman/listinfo/dx4win
> Help: http://mailman.qth.net/mmfaq.htm
> Post: mailto:DX4WIN at mailman.qth.net
> Message delivered to weightdn at gmail.com
>
> This list hosted by: http://www.qsl.net
> Please help support this email list: http://www.qsl.net/donate.html