[Dx4win] DX4WIN 8.05 Causes PC to Freeze

[Chet Thayer]

Lee, Jim and All,

Thank you for the useful suggestions, although none of them worked.  I did
a complete hardware check including and exhaustive check of the memory and
found nothing wrong.

THEN, I reloaded a "clean" load of Windows 10.  Now, DX4WIN operates
normally without freezing the PC.  The clean load came from the same disk
as the previous installation.  I don't understand what the differences are,
but the problem is solved.

73, Chet

On Fri, May 6, 2016 at 8:40 PM, Chet Thayer <chetthayer at gmail.com> wrote:

> Lee and Jim,
>
> Thank you for offering assistance.  I deleted the CFG file and got the
> same result.
>
> Lee to answer your questions, the laptop freezes immediately and
> control-alt-delete does nothing after it freezes.  The freeze occurs even
> if I am using the demo dxl which is much smaller than my database.  I tried
> to copy all of 8.05 from one of my other machines onto a thumb disk.
> I plugged the thumb disk into the laptop and tried to run DX4WIN on the
> thumb disk.  It got a little further than when the program is on the hard
> drive.  The packet window and  DX spot window came up before it froze.
>
> I guess this all points to something wrong with the laptop.  But other
> programs run Ok.  Having other programs running when trying to start DX4WIN
> does not seem to make any difference.  I ran an extensive test of the
> hardware (including the memory) and found nothing wrong.
>
> My next step is to take the PC to my local hardware guru for a more
> extensive diagnostic.
>
> It does seem strange to me that the program runs in the demo mode.  But,
> as soon as the license is put in the directory, it crashes.
>
> I'm open to other suggestions of things to try.
>
> 73, Chet
>
> On Fri, May 6, 2016 at 3:43 PM, Lee Hallin <hallinl at lanecc.edu> wrote:
>
>> Hi Chet,
>>
>> You have already done what I would normally suggest.
>>
>> At what point in bringing DX4WIN up does it freeze?  Does DX4WIN show
>> "anything" before it freezes?
>>
>> Just for grins, if you know the .DXL file that it is "trying to open"
>> when you invoke DX4WIN, rename that file to a different name before you
>> invoke DX4WIN.  And/or MOVE all *.DXL files to another directory,
>> temporarily.  Then invoke DX4WIN and see if the symptoms change.  If they
>> do change and the .DXL file is big, maybe the "loading" is using some
>> memory that is bad and the PC is hanging because of it?
>>
>> If all else fails, ZIP up the DX4WIN directory (and everything below it)
>> on  one of the "good" PCs and move it to the "bad" PC.
>> Then "cd" to the DX4WIN directory and invoke DX4WIN.exe.  See if the
>> symptoms change.
>>
>> Oh ya, another question: when it "freezes", can you get into "task
>> manager" (or its equivalent on Windows 10)?  If so, what is the hi CPU
>> user?  Since you have to power cycle to get the PC back, I'm guessing this
>> is not an option :(
>>
>> Another thought is "memory" issues.  Do a google on "windows 10 memory
>> test" and see what you find.  I did but have no experience on W10 (by
>> design :)
>>
>> Good luck.  This is an odd one.
>> 73,
>> Lee  N7NU
>> >>> Chet Thayer <chetthayer at gmail.com> 5/6/2016 8:13 AM >>>
>>
>>
>> Folks,
>>
>> I need help with an unusual problem with DX4WIN 8.05.  I am running 8.05
>> on
>> two PCs and one laptop each running Windows 10 (upgraded from Windows 7 or
>> 8).  These run perfectly.
>>
>> I have another laptop (Dell Inspiron 3520) which I just replaced the hard
>> drive and made a "clean" install of Windows 10.  As with my other
>> computers, I am running Norton 360 antivirus.  I downloaded 8.05 from the
>> website and installed it.  I can run the demo version.  However, when I
>> put
>> my DX4WIN license in the 8.05 subdirectory and start the DX4WIN program,
>> the PC simply freezes and I have to kill the power to get it back into
>> operation.
>>
>> I have run "sfc /scannow" and got no errors.  I removed Skype and
>> Splashtop
>> from the laptop.  These are the two programs that I don't have on the
>> other
>> 3 computers.  The results are the same.
>>
>> I disabled Norton 360 and tried again.  But, got the same result.
>>
>> Any suggestions on what to try next?
>>
>> Thanks.
>>
>> 73, Chet, WA3I
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