[DSP-10] EZKit-Lite

Tue, 12 Feb 2002 04:57:22 -0800

Check this out, guys.  Notice the date and times.  Yes, I will be talking to
that 1-800 number in a few hours.  I will let you know what they have to
say.  But at the very least, the credit card company will be the second call
made and the charges challenged If they do/have ship(ped) and try to bill
that 2nd price.

The second strange thing is I was in their system....I have received sample
parts in the past, like on 11/09/01.  But either I could not remember my
password or perhaps I (and many others probably) got purged somehow.
Stranger things have happened.

Gary WA6DTX

----- Original Message -----
From: <[email protected]>
To: <[email protected]>
Sent: Saturday, February 09, 2002 9:11 AM
Subject: Analog Devices Purchase Confirmation

> Thank you for your order request.  We are currently processing your
registration and account setup information.  This is a one-time set-up
process that will not be required for subsequent orders.  Once we have
verified your registration information, we will notify you about your order
status.
>
> Please keep the following information, as it will be helpful should you
need to contact us.
>
> You can review your order status and scheduled delivery dates in the
Account Activity area of Buy Online at
http://commerce.analog.com:80/commerce/member/asp/status.asp?weborder=62399.
>
> To contact Analog Devices' Customer Service regarding your order (please
identify yourself as a web customer):
> -  Email:  [email protected]
> -  Telephone:1-800-ANALOG3 (1-800-262-5643)
>
> Thanks again for choosing us as your supplier!
>
> Your web order confirmation number is: 0000-0062399
> Purchase Order #: Credit Card
> Carrier: UPS Ground
> Currency: USD
> Order Placed: 02/09/2002
>
> Billing Address
> ------------------------------
> GWC
> 21851 Newland #102
> huntington beach  US  92646
>
> Shipping Address
> ------------------------------
> ATTN: gary wood
> GWC
> 21851 Newland #102
> huntington beach  US  92646
>
> Model #             Total  Unit Price  Total Price
>                      QTY     (USD)       (USD)
> -------------------------------------------------
> ADDS-2181-EZLITE       1      $89.00       $89.00
>                                       -----------
>                            SubTotal:       $89.00
>                 Shipping & Handling:       $11.99
>                               Total:      $100.99

Then this morning I get this email from them....

----- Original Message -----
From: <[email protected]>
Sent: Tuesday, February 12, 2002 2:42 AM
Subject: Analog Devices Order Acknowledgement

> Thank you for your interest in Analog Devices products.  We hope you
> enjoyed purchasing on-line.  Our goal is to provide a fast and easy way
> for you to get the products that you need, when you need them.
>
> Please make a note of your Order # 1247580; this will help you to
> locate your order on our web site.  If you need to contact us directly,
> you may use this number to reference your order.
>
> Date Ordered   Order #         Web Order Conf #
> 02/09/2002     1247580         0000062399
>
> Buyer Name                     Ship Via               Payment Terms
> GARY WOOD                      UPS GROUND             Credit Card
>
>
> Model #            Description              Qty Ord    Unit Price
Extended Amt
>
> ADDS-2181-EZLITE   ADDS-2181-EZLITE              1         245.00
245.00
>
>       Qty Req'd  Qty Ship   Date Req'd   Date Commit
>               1          0  02/09/2002   02/20/2002
>
>
>                                                  Sub-total
245.00
>                                                  Tax
18.99
>                                                  Shipping Charges
11.99
>                                                  Total Value
275.98
>
> Your order will be shipped to: 2101807
>                                ATTN: GARY WOOD
>                                GWC
>                                21851 NEWLAND #102
>                                HUNTINGTON BEACH, CA  92646
>
> You may view order status on our web site at http://
> commerce.analog.com/commerce/member/asp/account.asp.
>
> You may also contact customer service via email at mailto:
> [email protected] or via telephone at 1-800-262-5645
>
> For a complete sales office and partner listing, please visit http://
> www.analog.com/product/distributor.html.
>
> Thank you again for your order and we hope that you will visit our
> on-line purchasing site again soon.
>
>
> Regards,
> Analog Devices, Customer Service Department
>
>

----- Original Message -----
From: "Bob Larkin" <[email protected]>
To: <[email protected]>
Sent: Saturday, February 09, 2002 1:07 AM
Subject: Re: [DSP-10] EZKit-Lite

> Hi Roger,
>
> Thanks for giving it a run!  I think it is a mistake that they will catch,
> probably on Monday. A week ago they had the price back to 89. Now they
don't
> list a price until you actually order it. The guy that has the final say
on
> pricing got to the "What don't you understand about 'no'!" phase. He does
> not consider experimenters as part of his customer base, period. Students
> are and they are continuing a student break (I think at $89). The
> interesting part about the student deal is that you do NOT need to be a
> registered student. It is the judgement of a person (not Mr. 'NO') if you
> are a vaild student. I was told he/she might well approve a request from a
> "student of life."  I was told to advise everyone to apply for a student
> discount!  Several ADI people clearly are in disagreement about the
pricing
> issue and hunting for ways around the new policy!!
[snipped]