[Boatanchors] UPS trashed receiver

[Bry Carling]

You have to PUSH them hard on the damage clAim and INSIST that they pay! It’s a matter of principle. The more times that people give into them on this crap the more they will do it.

Federal Express has started doing the same thing even though they used to play out nicely 20 years ago when they damaged something.

With UPS you have always had to appeal the initial denial of claim.
No FEDEX is playing the same game.

You have to be firm but they will pay out. The last time, I had to file a complaint against federal express with the Better Business Bureau after they tried to cheat me. I got almost all of the money back that was owed to me. Their insurance game has changed, however and it is not as easy as it used to be 15 or 20 years ago. They don’t even call it insurance anymore. There policy writers and lawyers are very very sneaky. Like a snake in the grass in my experience!

Best regards - Bry Carling, AF4K





On Nov 10, 2018, at 6:00 PM, RAY FRIESS <rayfrijr at msn.com<mailto:rayfrijr at msn.com>> wrote:

I am scrapping out a Lafayette HA 350 receiver that UPS managed to trash while shipping it.  They denied the damage claim, saying essentially even though the box was marked fragile, the are entitled to throw it around and pile other 50 lb boxes on it and squash it and it's not their fault if it's destroyed.  Anyhow, if you have any projects you might be able to use parts from it for let me know and I'll see if I can salvage them.  Knobs, a meter, tubes, power supply components, etc.

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