[Boatanchors] USPS Info
J. Forster
jfor at quik.com
Thu Mar 25 13:24:44 EDT 2010
Actually, USPS Tracking has improved. Recently I got a Priority package
from CA to MA. I watched it go from CA to South Boston in two days, then
sit there for 4 the more days to get the last 10 miles to me.
-John
=============
> I have had good service with USPS; my only problem with them is that
> they don't track packages. You get a number that some may refer to as
> a "tracking number," but it is really for confirming shipping and
> receipt at the far end.
>
> Until a few weeks ago I was a big fan of FedEx. Then I had a 75A3
> shipped to me with a requirement that I sign for it upon delivery. I
> came home from work one day to find a FedEx delivery attempt slip
> stuck to my door. I called and told them I don't care if they just
> leave it for me to find when I get home. They refused to do that, and
> not only that, but a neighbor's signature would not do, nor would my
> signing their delivery slip and leaving that for them the next day.
> No, I had to physically be there right when the truck got there to
> leave the box and sign for it on the spot. So I arranged for
> delivery the following Saturday between 3 p.m. and 7 p.m. I had an
> appointment for 1 p.m. and figured I'd be back in time and waiting
> around would be okay; plenty to do around the house while I waited. I
> walked out the door to go to my appointment at 12:30 and there was
> another FedEx attempt slip. They had come early and they must have
> tapped on my door with a pencil eraser because I never heard anything.
> I called them up after my appointment to learn that I had been
> mislead earlier by one of the other customer service reps and that
> they do not commit to a time frame for delivery, the truck would not
> be back that day, and their drivers are told to knock lightly so as to
> not wake anyone up (not making that up).
>
> I finally got the 75A3 a few days later but I had to take a day off
> from work and wait around for it. They would not bend on the
> signature requirement and I was told the shipper could waive it, but
> that would delay delivery even more.
>
> Wait, it gets better. I had a couple of radio items to ship out to a
> guy about a week later, and I started out going to UPS but the office
> I planned to go to had closed. So I'm driving around on my lunch
> hour and there's a FedEx office so I grudgingly go there and ship out
> the package. But, I in no uncertain terms, check the box that says
> Signature Not Required, and off it goes. That evening I look at the
> progress of it with the tracking number. I find to my amazement that
> FedEx changed delivery to signature required. Nothing was said to me,
> my consent was not asked for, nothing. I immediately contact the
> addressee and apologize, telling him it was not my idea to put him
> through what I went through with these people the week before.
>
> Later I google FedEx Signature Requirement and find a lot of other
> people are just as annoyed as I with the inconvenience this causes.
> Apparently, this is a recent FedEx policy change. They will still
> leave minor items worth less than around $100 but anything they think
> is worth more than that they will change to signature receipt required
> whether you like it or not. It would be okay if I lived in a high
> crime area or was getting a $10,000 item, but I don't, and have never
> had anything stolen that was left at my front door. I've had it with
> FedEx; It's UPS for me from now on as I am told they will leave
> packages if you want them to. About the "United Parcel Shakers"
> thing, I have had two packages damaged by UPS and in both cases, it
> was because the shippers had no idea how to pack them. Things like
> that are not UPS's fault.
>
> 73
>
> Rob
> K5UJ
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