[2m] FOURTH REQUEST

[PCLINK]

I still have not received my price, delivery, and address information from
Yaesu so that I might order the service manual and diode. All I get is
unhelpful information from Customer Dis-Service without names and contact
information. Yaesu seems to have no idea how to help a customer. It will not
be long and no one will buy their $800 radios when they can not get
information on a $2 part. Customer Dis-Service should be able to get off
their chair and take the initiative to assure that customers are serviced.

The next notifications will be going to upper management of Yaesu/Vertex
with documentation.

Respond immediately!

Paul Tommerdahl, KB0TYS

************************************************

Hello
	I did respond to you on 10-19-04 @ 4:44 .Below is a copy of it for you.

Hello
	I would say that changing that diode may take care of the problem. The
Yeasu part number for it is Q9000534.The service manual is E05129002 both
items may be ordered from our parts dept at yaesuparts at vxstdusa.com or
714-827-7600 ex 6800

	If you are in need of stock and cost, you must work with our parts dept.We
do not do cost and stock here in Tech Support. As noted earlier in the E
Mail that I sent to you .They can be reached at yaesuparts at vxstdusa.com or
714-827-7600 ex 6800 .


-----Original Message-----
From: PCLINK [mailto:kb0tys at pclink.com]
Sent: Saturday, October 30, 2004 12:15 PM
To: PCLINK; yaesuparts at vxstdusa.com; yaesu at contesting.com
Cc: P Tommerdahl; amateurtech at vxstdusa.com
Subject: THIRD REQUEST




I still have not received an answer to the request (below) for price and
delivery originally requested 2 weeks ago. This is the THIRD notice.

Paul Tommerdahl, KB0TYS
*******************************************
Maple Grove, Minnesota USA
KB0TYS at thatec.com or paul at thatec.com
www.thatec.com
Echolink #22975
Member ARRL (See www.qrz.com for biography)
*******************************************

-----Original Message-----
From: PCLINK [mailto:kb0tys at pclink.com]
Sent: Monday, October 25, 2004 7:28 AM
To: yaesuparts at vxstdusa.com
Cc: P Tommerdahl; amateurtech at vxstdusa.com
Subject: No Response from you ...what is up?




I have not heard from you answering my request. Why not? Please explain your
in-attention to my request.

73's
Paul Tommerdahl, KB0TYS
*******************************************
Maple Grove, Minnesota USA
KB0TYS at thatec.com or paul at thatec.com
www.thatec.com
Echolink #22975
Member ARRL (See www.qrz.com for biography)
*******************************************

-----Original Message-----
From: paul at thatec.com [mailto:paul at thatec.com]
Sent: Tuesday, October 19, 2004 8:25 PM
To: yaesuparts at vxstdusa.com
Subject:


Please send me price and delivery information (include shipping charge) for
2 each of the diodes Q9000534 and the service manual E0512002.

Thanks,
Paul, KB0TYS
email: paul at thatec.com
**************************


	I would say that changing that diode may take care of the problem. The
Yeasu part number for it is Q9000534.The service manual is E05129002 both
items may be ordered from our parts dept at yaesuparts at vxstdusa.com or
714-827-7600 ex 6800