[1000mp] Repair of FT-1000MP MKV

[AD5VJ Bob]

Hi Gary

He hasn't repaired anything for me yet, but I would not hesitate to ask him to.

Thanks very much for the recommendation.
I agree with you he is really gud.

He has already written me back telling me if it does it again what it might be, where to find it and since it is a voltage
regulator, I shouldn't have a hard time testing it easily.

Not too many people left who know customer service anymore and this guy is one who does, it is really encouraging and refreshing and
I told him so.

Bob AD5VJ 

> -----Original Message-----
> From: 1000mp-bounces at mailman.qth.net 
> [mailto:1000mp-bounces at mailman.qth.net] On Behalf Of Garry Shapiro
> Sent: Wednesday, January 28, 2009 8:28 PM
> To: Chuck Lewis
> Cc: All about Yaesu 1000mp
> Subject: Re: [1000mp] Repair of FT-1000MP MKV
> 
> I thought Byron's repair of my MP was totally professional, 
> hence the recommendation.
> 
> Garry, NI6T
> 
> Chuck Lewis wrote:
> >
> >> I like it when a repairman says 'send me an email first describing 
> >> the issue then send me the rig after we have talked' 
> instead of just 
> >> saying send it along and wait for the bill.
> >
> > When you do get the bill, you'll have a HIGHLY detailed 
> accounting of 
> > everything that was done, including specific alignment 
> steps, etc.  A 
> > few years ago, when a local ham became no longer capable of 
> using his 
> > gear (sad story), his XYL, preparing to liquidate, sent an 
> FT-1000D to 
> > Byron for repair, alignment, etc. When she showed me the invoice, I 
> > made a mental note that this is where I will send my rig 
> whenever it 
> > gets beyond my capability to repair. You can argue that detailed 
> > invoices might not have a direct correlation with repair 
> quality; but 
> > usually, when a guy has one corner of his operation under control, 
> > there's a strong probability that he has his act together 
> everywhere 
> > else. The converse, unfortunately, is also true...
> >
> > Chuck, N4NM
> >
> >
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